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International Shipping

International Shipping Services  |  Customs Duties & Taxes Responsibility  |  Verifying International Orders

International Shipping Services

MyDigitalDiscount.com International Shipping options for addresses outside of the United States.

Please allow up to 24 hours for the carrier to update tracking information.

Note: All necessary steps are taken to expedite the Customs process but we are not responsible for any delays due to Customs review.

Who Shipping Method Avg. Delivery Time Tracking Insurance Calculated By
UPS UPS Worldwide Saver® 1-3 Business Days Yes Yes Postal code
UPS UPS Standard to Canada® 2-5 Business Days Yes Yes Postal code
USPS USPS Priority Mail International® ** Up to 30 Days Yes*** No Weight
USPS USPS Express Mail International® (EMI) 2-5 Business Days Yes Yes Weight

Conditions & Exceptions

  1. Customer selected shipping options may be changed to the closest alternative method if an address is not recognized for the originally selected option though the chosen shipping provider or if the incorrect method was chosen.
  2. If there is a question regarding a shipment while the package is in transit between MyDigitalDiscount.com and the customer, we ask that all customers contact the shipping provider first for more information. Delays in shipments due to the shipping provider are out of the hands of My Digital Discount and need to be taken up with the provider directly.
  3. **USPS Priority Mail International is only available upon request over the phone with a MyDigitalDiscount.com representative.
  4. ***Post Office shipments are given Delivery Confirmation numbers that can be used to track the package but are not always 100% accurate. My Digital Discount is not responsible for packages lost or damaged using USPS shipping methods. Also, we will not ship USPS First Class Mail Internationally due to the inability to properly track shipments, poor package handling, and inexact shipping times. It is simply too risky to send products we offer overseas using First Class Mail shipping.

Customs Duties & Taxes Responsibility

Customs charges, brokerage fees, and import taxes are not included in MyDigitalDiscount.com's Shipping and Handling cost and are the sole responsibility of the end customer.

Shipping from the United States to another country can sometimes result in additional charges by the receiving country's customs agency. MyDigitalDiscount.com is in no way responsible for these charges, nor does it profit from them in any way.

It is the customer's responsibility to find out what those charges might be and be prepared to pay them when the delivery is made. My Digital Discount ships all non-Canadian international packages via UPS Worldwide Express Saver unless specifically told to do otherwise by the customer.

NOTE: If a package is refused by the customer, these taxes are then charged to My Digital Discount. When the package returns to My Digital Discount a refund will be issued to the customer minus the initial shipping cost to the destination, the return cost to our office, and total taxes charged.

Verifying International Orders

Occasionally when a customer places an order on MyDigitalDiscount.com with a credit card issued to them outside of the United States, our software may not be able to correctly verify the billing address. In the event where we can not verify this information, the customer will receive an email from orders@mydigitaldiscount.com asking for additional credit card information.

Click here for details.

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