MyDigitalDiscount.com : Customer Service
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Customer Service

Customer Service

Contact Us | Get Directions | Return & Exchanges | Quantity Purchasing | FAQs | Technical Support | Manufacturer Links

Our goal at MyDigitalDiscount.com is to provide the highest level of customer satisfaction with timely responses and in/out-of-warranty repair services with our new and improved customer service page.

Whether it's a product inquiry, website question, return request, or technical support need, our customer support team is here to help. Simply peruse our Frequently Asked Questions page to see if your question has already been answered or directly contact a customer service representative below for one on one assistance.

My Digital Discount also values your feedback. We welcome all customer comments and suggestions as we look to continually improve our storefront as well as the products and services we offer.


Contact Us

Need help? Use one of the methods below to contact a My Digital Discount customer service representative.

Email Us / Leave a Message

Please fill out all applicable fields below and click the submit button.
For fastest response, please select appropriate topic for your inquiry.

Form Object

Live Chat


Hours: Mon-Fri 9AM-4:00PM EST


Call Us

Call Toll Free: 1-866-217-1800
Local Phone: (315) 343-0090

Hours: Mon-Fri 9AM-4:30PM EST


Send Us a Fax

Fax: (315) 343-0494


Write Us

MyDigitalDiscount.com
185 East Seneca St.
Oswego, NY 13126

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Get Directions

My Digital Discount offers local pick up for the surrounding areas of Oswego, New York.

Pick up hours are Monday through Friday between the hours of 9AM to 4:30PM EST. Please call us at (315) 343-0090 to verify stock availability before placing your order or stopping in. Click here for Map & Directions

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Return & Exchanges

If you are looking to return or exchange a product with My Digital Discount, simply contact us through our Email form above or visit our RMA Request page to request a Return Merchandise Authorization (RMA).

Also, please review our Returns Policy or Order Cancellation Policy to familiarize yourself with our policies as well as ensure a quick and easy transaction.

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Quantity Purchasing

If you are an individual, business, school, organization, or branch of government looking for a group discount on a bulk order of five or more of a specific product or products then My Digital Discount is here to help. Simply visit our Quantity Pricing page to request a quote or speak directly with a customer representative today.

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Frequently Asked Questions - FAQs

Have a question about our website or how we process your order? Check out our Frequently Asked Questions page to see if we've already answered your question.

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Technical Support

Have a question about a product? Check out our Technical Support page for product specific FAQs, YouTube videos, installation guides, drivers, downloads, tutorials, and more.

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Manufacturer Links

Below is a list of the manufacturer support pages for the products we offer at MyDigitalDiscount.com.

If you experience an issue that requires assistance or have a question regarding compatibility during the product warranty period, we ask that you directly contact the manufacturer for assistance as they are generally more familiar with their products. If for any reason they are unable to provide assistance, please feel free to contact us and we will do our best to assist you.

ADATA
Acer
Apacer
Apple
Aqua Scout*
ARCHOS
ASUS
ATP Electronics
B-LINK
Better-Power*
Biwin
Black Diamond Media*
Camera Devices*
Canon
COBY Electronics
Corsair
Crucial
Daisy Multimedia
DataMore*
DAVID Vision Systems
Delkin Devices
Digital Spectrum Solutions
Energizer
Frontier Labs*
Fujitsu
Garmin
Hoda Technology*
iMAGEtank*
Imation
iMicro
Intel
Kingston
Kodak
LaCie
Lexar
Linksys
Livescribe
Mach Extreme Technology
Magellan
Memorex
MemoRight
Memory Kick
Microsoft
MTRON
My Brand*
MyDigitalSSD*
Nexto DI
Nikon
OCZ Technology
Olympus
OmniFlash*
Pixel Qi
Point of View
PQI
Pretec
Renice
RiDATA
Rocketfish
RunCore
Samsung
SanDisk
Seagate
SilverPE
Smartparts
Super Talent
Transcend
TwinMOS
Verbatim
Vortekz*
Vosonic
Western Digital

* Indicates that this brand does not currently have a support page. Contact My Digital Discount for assistance.

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Express Delivery Notice
All orders necessitating same day shipping must be placed before 3:00 PM EST.
In extreme circumstances an order placed after 3:00 PM EST can be shipped the same day but must be confirmed by phone and may incur a processing fee.
All other orders will be shipped within 0-2 business days of the order date pending product availability.

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MyDigitalDiscount.com My Digital Discount is not responsible for typographical or photographical errors. All errors are subject to correction.
Prices, offers, and product specifications are subject to change without notice.
All trademarks are the sole property of their respective companies.
Copyright © 2001-2014 MyDigitalDiscount.com. All rights reserved.